Shipping policy
Every Baby Miss You order ships with a simple flat rate of $50 anywhere in the United States — and shipping is free on every order over $800.
Timing at a glance
| Stage | Timeframe | Details |
|---|---|---|
| Order processing | 3 business days | Each piece is inspected, polished and placed in its velvet keepsake box before dispatch. |
| Shipping | 2–7 business days | Shipped with FedEx, tracked door to door. |
| Total | 5–10 business days | From the moment you order to the moment it arrives. |
Shipping cost & taxes
Shipping is a flat $50.00 per order, no matter how many keepsakes are in your box. Orders with a merchandise total of $800.00 or more ship free — the free rate is applied automatically at checkout, so you never need a code. A 10% sales tax is applied to merchandise at checkout; the exact amount is always shown before you place your order.
Tracking your order
As soon as your order is dispatched, we email your tracking number so you can follow your keepsake all the way to your door. If you have not received a tracking email within 3 business days, please check your spam folder first, then contact us at support@babymissyou.com.
Returns and delivery issues
Unused and unworn items may be returned within 30 days of delivery with a prepaid U.S. label and no restocking fee. If a piece arrives damaged, faulty, or incorrect, contact us within 30 days with your order number and photos; we will provide a free replacement or full refund at no cost to you. Full details are in our Returns & Refunds policy.
Where orders ship from
Every keepsake is inspected, packed and dispatched from our fulfillment warehouse:
Baby Miss You Fulfillment Center
Rm 5, 8/F, Golden Industrial Building
16–26 Kwai Tak Street
Kwai Chung, New Territories
Hong Kong
Please don’t send returns to this address — returns use the prepaid U.S. label described in our Returns & Refunds policy.
Shipping area
We currently ship to addresses within the United States only. Because every order travels with FedEx, we need a full street address — FedEx cannot deliver to PO boxes or APO/FPO addresses.
Order changes
Need to correct a shipping address or change a size? Email us as soon as possible — we can usually adjust an order any time before it is dispatched (within the 3-day processing window).